Thank you for reading our Refund Policy. We like transparency!
By using our services, you agree you understand and will follow the following terms:
Effective Date: 10/6/2023
- Refund Eligibility 1.1 Refunds are only available for products or services purchased through 3dprent.com (the “Website” or “Company”), its parents and subsidiaries.
- Refund Request Procedure 3.1 To request a refund, customers must contact service@3dprent.com. 3.2 Refund requests should include relevant information such as order details, reasons for the refund request, and any supporting documentation. 3.3 Refunds must me made before an order ships from the vendor.
- Refund Approval 4.1 Refund requests are subject to approval by the Website. The Website has the discretion to approve or deny refund requests based on their policies and the circumstances of the request. 4.2 3dprent.com is not responsible for approving or processing refunds.
- Processing Time 5.1 The processing time for refunds may vary depending on the Website’s policies. The Website is responsible for processing refunds in a timely manner, at its sole discretion.
- Cancellation of Orders 6.1 Customers may be able to cancel orders in accordance with the Website’s cancellation policy. See the Terms and Conditions page for questions. 6.2 The Company is not responsible for processing order cancellations. Customers must follow the the cancellation procedure outlined in the Terms and Conditions.
- Contact Information If you have any questions or concerns about refunds, please contact service@3dprent.com.
- Changes to this Refund Policy 8.1 The Company may update this Refund Policy from time to time. Any changes will be posted on this webpage, and your continued use of the platform constitutes acceptance of the revised Refund Policy.
By using 3dprent.com, you acknowledge that you have read and understood this Refund Policy and agree to its terms and conditions.
If you have any questions about this Refund Policy, please contact us at:
service@3dprent.com